​

Effective Date: [May 2025]

Welcome to Healing Heartz For Hurting People

These Terms and Conditions ("Terms") govern your use of our programs, services, website, and participation in any activities associated with Healing Heartz.

By accessing or using our services, you ("you," "user," "participant," "volunteer," or "parent/guardian") agree to comply with and be bound by these Terms. Please read them carefully.

---

1. About Healing Heartz

Healing Heartz is a nonprofit organization committed to empowering individuals of all ages by fostering resilience, promoting personal growth, and offering life-enhancing mentorship and support. Our mission is to create an inclusive and supportive community that nurtures emotional well-being, builds confidence, and inspires positive change in every stage of life.

---

2. Acceptance of Terms

By using our services, participating in our programs, or accessing our website, you agree to these Terms and our Privacy Policy.

If you are under the age of 18, you must have permission from a parent or legal guardian to participate in Healing Heartz programs or events.

---

 3. Programs and Services Overview

Healing Heartz offers the following programs and services, subject to change:

* Mentorship Program for Youth and Adults
* Crisis Intervention Center (“Be the Voice” Initiative)
* Community Development and Empowerment Programs
* Mental Health Awareness and Support Services
* Life Skills Training for All Ages
* Leadership Development Program
* Technology and Digital Skills Training
* Community Service and Volunteer Opportunities

Participation requirements, guidelines, and expectations vary by program and will be provided separately when applicable.

---

4. Registration and Eligibility

Some programs require registration or an application.
Accurate and complete information must be provided during registration.
We reserve the right to deny participation based on eligibility criteria, space limitations, or safety considerations.
Healing Heartz may modify or discontinue programs at any time.

---

 5. Code of Conduct

All participants, volunteers, mentors, staff, and guests must:

* Treat others with respect, kindness, and dignity.
* Refrain from discrimination, harassment, bullying, or violence.
* Follow all safety guidelines and instructions provided by Healing Heartz staff.
* Maintain the confidentiality of sensitive information shared within Healing Heartz programs.
* Represent Healing Heartz positively in the community.

Violation of this Code may result in immediate suspension or removal from programs.

---

 6. Volunteer Terms

If you volunteer with Healing Heartz:

* You agree to participate in any required training.
* You understand that your volunteer service is at-will and may be ended by either party at any time.
* You agree to maintain confidentiality of all organizational and participant information.
* You must report concerns regarding participant safety to Healing Heartz leadership immediately.

---

 7. Donations and Fundraising

* Donations to Healing Heartz are voluntary and generally non-refundable.
* Donations support our mission and are managed in accordance with all applicable laws.
* Tax receipts will be issued where applicable.
* Participation in fundraising events is voluntary.

---

 8. Intellectual Property

All materials provided by Healing Heartz—including website content, program materials, logos, graphics, and publications—are the intellectual property of Healing Heartz or its licensors.
You may not reproduce, distribute, or modify any materials without written permission.
Photographs or recordings may be taken during events. By participating, you grant Healing Heartz permission to use your image or likeness for promotional purposes unless otherwise requested in writing.

---

9. Privacy and Data Protection

Healing Heartz values your privacy.
We collect and use personal data in accordance with our \[Privacy Policy].
By using our services, you consent to the collection and use of your information as described.
We do not sell or share personal data for commercial purposes.

---

 10. Crisis Services and Limitations

Our Crisis Intervention Program offers immediate and ongoing support. However:

* Healing Heartz is not a substitute for emergency services.
* In life-threatening emergencies, call 911 or your local emergency number.
* Counseling is offered by licensed professionals or referred to appropriate agencies.

---

 11. Community Service Opportunities

* Participation in community service is voluntary.
* Healing Heartz is not liable for injury or damage during volunteer activities, except in cases of proven negligence.
* Certain physical activities may require waivers to be signed in advance.

---

12. Event Participation

Healing Heartz hosts events including conferences, retreats, and service days.
By participating:

* You accept any inherent risks.
* You agree to follow event guidelines.
* We reserve the right to remove anyone for unsafe or disruptive behavior.

---

13. Scholarship Opportunities

* Scholarships are subject to application processes and eligibility criteria.
* Healing Heartz may modify or discontinue scholarships at any time.
* Recipients agree to use awarded funds as specified.

---

 14. Disclaimers

* Services are provided “as is” without warranties of any kind.
* We do not guarantee specific results from participation.
* Healing Heartz is not liable for participant behavior outside of our programs.

---

15. Limitation of Liability

To the fullest extent allowed by law:

* Healing Heartz is not responsible for direct, indirect, incidental, or consequential damages.
* Our maximum liability will not exceed any fees you paid for the specific service.

---

 16. Indemnification

You agree to defend, indemnify, and hold harmless Healing Heartz, its officers, staff, volunteers, and agents from any claims or losses arising from:

* Your use of our services,
* Your violation of these Terms,
* Your violation of others’ rights.

---

 17. Changes to Terms and Services

We may update these Terms at any time.
Changes will be posted on our website and include a new "Effective Date."
Continued participation after changes indicates acceptance of the updated Terms.

---

18. Governing Law

These Terms are governed by the laws of the State of Florida without regard to conflict of law principles.
Disputes will be resolved through binding arbitration in Florida.

​